Privacy Policy

Introduction

XXL Signs, operated by JDS Operations L.L.C. ("we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, request a quote, or engage our signage services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a quote request, contact form, or sign up for our newsletter.
• Project Details: Information about your signage needs, including business name, project specifications, design preferences, and installation location.
• Payment Information: Billing address and payment details processed securely through our third-party payment processors. We do not store credit card numbers on our servers.
• Website Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected through cookies and analytics tools.
• Communications: Records of email correspondence, phone calls, and messages exchanged between you and our team.

How We Use Your Information

• To respond to your inquiries and provide quotes for signage projects
• To fulfill orders, manufacture your signs, and coordinate installation
• To communicate project updates, delivery schedules, and installation timelines
• To send promotional materials and newsletters (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping carriers, and installation subcontractors. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand visitor preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: